Contact information

Contact Information

Last Updated: August 12, 2026

If you have questions about an order, product, payment, shipping, return, refund, or any other matter relating to GRATIA ROMA FASHION, our customer support team is available to assist you.

Business Information

Legal Business Name:
GRATIA ROMA FASHION LLC

Brand / Trade Name:
GRATIA ROMA FASHION

Florida LLC Registration Number:
L26000384208

State of Registration:
Florida, United States

Business Address

5966 TRIPHAMMER RD
LAKE WORTH, FL 33463
United States

Mailing Address

5520 GLADES CUT OFF ROAD
APT H9758
FORT PIERCE, FL 34981
United States

Customer Support

Email: support@gratiaroma.com
Phone: +1 929-241-2208

Our customer support team is available 24 hours a day.

General Business Inquiries

For general questions, business inquiries, or other non-order-related matters:

Email: info@gratiaroma.com

Legal Inquiries

For legal notices, privacy requests, policy questions, formal legal communications, or other legal matters:

Email: legal@gratiaroma.com

Website

gratiaroma.com

What Our Customer Support Team Can Help With

Customers may contact us regarding:

  • Product information.

  • Product availability.

  • Orders.

  • Order status.

  • Shipping.

  • Tracking information.

  • Delivery issues.

  • Damaged products.

  • Defective products.

  • Incorrect products.

  • Missing items.

  • Returns.

  • Refunds.

  • Cancellations.

  • Payment-related questions.

  • Other Website or order-related concerns.

When contacting us about an existing order, customers should provide their order number whenever possible.

If an order number is unavailable, we may be able to locate the order using the customer's name and the email address used at checkout.

Order and Customer Information

For security and privacy purposes, we may need to verify certain information before discussing an order, processing a return, providing account-related information, or taking action on a transaction.

This verification helps protect customers from unauthorized access to order and payment information.

Response and Resolution

Our customer support team will review inquiries and respond as appropriate.

The time required to resolve an inquiry may depend on the nature of the issue and whether information must be obtained from a payment provider, fulfillment provider, shipping carrier, or other third-party service.

For shipping, return, refund, and other specific procedures, customers should also review the applicable policies available on our Website.

Contact Us

GRATIA ROMA FASHION LLC
GRATIA ROMA FASHION

Customer Support: support@gratiaroma.com
General Information: info@gratiaroma.com
Legal: legal@gratiaroma.com
Phone: +1 929-241-2208

Business Address:
5966 TRIPHAMMER RD
LAKE WORTH, FL 33463
United States

Mailing Address:
5520 GLADES CUT OFF ROAD
APT H9758
FORT PIERCE, FL 34981
United States

Website: gratiaroma.com

We appreciate the opportunity to assist you and encourage customers to contact us before initiating a payment dispute when a transaction or order issue can be resolved directly through customer support.